This Privacy Policy ("Policy") describes how pak177 ("we", "us", "our", "the Platform") collects, processes, stores, shares, and protects personal data relating to registered players, visitors, and prospective users ("you", "your") of the pak177 online gaming platform. pak177 is committed to handling all personal data responsibly, transparently, and in accordance with applicable data protection standards. By accessing the pak177 platform or registering an account, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the pak177 platform.
pak177 is an online gaming platform serving players across Pakistan, including major cities such as Karachi, Lahore, Islamabad, Faisalabad, and Rawalpindi. The pak177 platform provides access to sports betting, live casino games, slots, bingo, and ludo-style games, all denominated in Pakistani Rupees (PKR).
For the purposes of this Privacy Policy, pak177 acts as the data controller in respect of all personal data collected through the pak177 website, mobile platform, and associated services. As data controller, pak177 determines the purposes and means by which your personal data is processed.
If you have any questions about how pak177 handles your personal data, or wish to exercise any of your data rights, you can contact our dedicated privacy team at any time. Contact details are set out in Section 13 of this Policy.
pak177 collects personal data through multiple touchpoints across the player lifecycle — from initial registration through to ongoing account activity, customer support interactions, and responsible gaming tool usage. The categories of personal data we collect are set out below.
When you create a pak177 account, we collect the following information:
To process deposits and withdrawals in PKR, pak177 collects:
When you access the pak177 platform, our systems automatically collect certain technical information:
Where you interact with pak177's responsible gaming tools, we record:
When you contact pak177 support via email or live chat, we retain records of those communications, including the content of messages and any attachments, to enable us to track and resolve queries effectively.
| Data Category | Examples | Collected At |
|---|---|---|
| Identity Data | Name, CNIC, date of birth | Registration / KYC |
| Financial Data | JazzCash/EasyPaisa reference, PKR amounts | Deposit & withdrawal |
| Technical Data | IP address, device, browser | Every platform visit |
| Gaming Activity | Bets placed, games played, session length | Ongoing platform use |
| Responsible Gaming | Limits set, self-exclusion status | Tool activation |
| Communications | Support chat transcripts, emails | Support interactions |
pak177 processes your personal data for clearly defined purposes only. We do not use your data for purposes that are incompatible with those stated below, and we do not sell your personal data to third parties for their own marketing purposes.
pak177 processes your personal data on the following legal grounds:
pak177 does not process special category personal data (such as health data or biometric data) except where strictly necessary for responsible gaming intervention purposes, and only in accordance with applicable data protection requirements.
pak177 does not sell, rent, or trade your personal data to any third party. However, we do share data with carefully selected partners and authorities in the following circumstances:
We share the minimum necessary financial data with payment processors — including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank — to process your deposits and withdrawals. These providers operate under their own privacy policies and applicable financial data protection regulations.
pak177 may use third-party KYC and identity verification services to validate your CNIC and confirm your age and address. These providers process your identity documents solely for verification purposes and are contractually bound to handle your data confidentially.
The game content available on pak177 is supplied by third-party game providers. Limited technical and session data may be shared with these providers to enable game delivery, handle technical disputes, and maintain RNG audit trails. Game providers are not permitted to use this data for their own marketing purposes.
pak177 will disclose personal data to law enforcement agencies, regulators, or other public authorities in Pakistan or internationally where we are legally obliged to do so, or where disclosure is necessary to prevent or detect crime, protect player safety, or enforce our Terms & Conditions.
In the event of a merger, acquisition, or sale of all or part of pak177's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any changes to this Privacy Policy that result from it.
No Third-Party Marketing: pak177 strictly prohibits its data sharing partners from using your personal data for their own marketing, advertising, or profiling purposes. All third-party data processing agreements include explicit restrictions on secondary use of pak177 player data.
pak177 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and gather anonymised analytics data. The following types of cookies are used on the pak177 platform:
You can manage cookie preferences through your browser settings. Disabling functional or analytics cookies will not prevent you from using the pak177 platform, but may affect certain personalisation features. Strictly necessary and security cookies cannot be disabled without impacting your ability to access your account.
pak177 does not use third-party advertising cookies or behavioural targeting cookies that track your activity across other websites. Our cookie usage is limited to what is necessary to operate the platform and protect player accounts.
pak177 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, and to comply with applicable legal and regulatory obligations. The following general retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | KYC / AML regulatory requirements |
| Financial transaction records | 7 years from transaction date | Financial record-keeping obligations |
| Betting and gaming history | 5 years from last activity | Dispute resolution and audit trail |
| Support communications | 3 years from last interaction | Complaint management and quality assurance |
| Self-exclusion records | Indefinite (permanent) | Responsible gaming obligations |
| Technical / log data | 12 months rolling | Security and fraud detection |
Upon expiry of the applicable retention period, pak177 will securely delete or anonymise your personal data. Where anonymisation is not technically feasible, data will be securely destroyed. Self-exclusion records are retained indefinitely to prevent re-registration by excluded players, even after account closure.
pak177 takes the security of your personal data extremely seriously. We implement a layered security architecture designed to protect player data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
Important: While pak177 implements robust technical and organisational security measures, no online platform can guarantee absolute security. You play an important role in protecting your account by keeping your login credentials confidential, logging out after each session, and promptly reporting any suspected unauthorised access to pak177 support.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pak177 will notify affected players promptly and take all necessary steps to contain and remediate the breach.
As a pak177 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our privacy team using the details in Section 13.
pak177 will not charge a fee for exercising your data rights except in cases of manifestly unfounded or excessive requests. We will respond to all data rights requests within 30 days, and will notify you if we require additional time to process a complex request.
The pak177 platform is strictly intended for adults aged 21 and over. pak177 does not knowingly collect personal data from individuals under the age of 21, and the registration process includes mandatory age verification steps designed to prevent minors from accessing the platform.
If pak177 discovers or has reason to believe that a player is under 21 years of age, we will immediately suspend the relevant account, freeze any associated funds pending investigation, and delete any personal data collected in connection with that account to the extent permitted by our legal obligations.
21+ Only: If you are a parent or guardian and believe that your child has registered on the pak177 platform or provided us with personal data without your consent, please contact our support team immediately at [email protected]. We will investigate and take appropriate action promptly.
pak177 recommends that parents and guardians use parental control software to restrict access to online gaming and gambling platforms where minors share devices with adults. We support responsible parenting measures as part of our broader commitment to player protection across Pakistan.
The pak177 platform may include references to third-party game providers and payment services. These third-party services operate under their own privacy policies, which are independent of this Policy. pak177 is not responsible for the privacy practices of third-party game providers or payment processors.
pak177 does not embed third-party advertising networks, social media trackers, or analytics services on the platform that would share your personal data with external advertising platforms. Any third-party technology integrated into the pak177 platform is subject to a data processing agreement that restricts the third party's use of pak177 player data strictly to the services being provided.
pak177 recommends that players review the privacy policies of any third-party payment provider they use — including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank — as these providers will process your financial data in accordance with their own policies and applicable banking regulations in Pakistan.
pak177 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made to this Policy, pak177 will:
Your continued use of the pak177 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you must stop using the pak177 platform and may request account closure by contacting our support team.
Previous versions of this Privacy Policy are available on request by contacting the pak177 privacy team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way pak177 handles your personal data, our Pakistani-fluent privacy and support team is available around the clock to assist you.
If you are not satisfied with pak177's response to a privacy complaint, you have the right to escalate your complaint to the relevant data protection authority or regulator in your jurisdiction. pak177 will cooperate fully with any regulatory investigation into its data handling practices.
For responsible gaming related data requests — including requests to review or delete self-exclusion records — please visit our Responsible Gaming page or contact support directly. Please note that self-exclusion records may be retained indefinitely for player protection purposes even following an erasure request.